Cookies Policy

About cookies

Cookies are small text files that may be placed on your computer, mobile phone, tablet, or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Similar technologies, such as pixels, tags, software development kits, local storage, and device identifiers, may work in a comparable way. In this policy, we use the word cookies to refer to cookies and similar technologies unless we say otherwise.

Cookies can make a website easier to use by remembering settings, supporting secure sessions, and helping pages load correctly. They can also provide information about how visitors use a website, such as which pages are viewed, which features are used, or whether a page has displayed correctly. Some cookies are placed by us, while other cookies may be placed by service providers that support website operations, security, analytics, communications, or advertising activities.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you delete them. The length of time a cookie remains may depend on its purpose, your browser settings, and the service that places it.

A cookie does not usually identify you by name on its own. However, information collected through cookies may be connected with other information that we hold about your account, device, or website activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable requirements.

How we use cookies

We may use cookies and similar technologies for several purposes. The cookies used on the website may change over time as our services, technology, providers, and legal obligations change. The main purposes may include the following:

• Strictly necessary cookies, which support core website functions, account access, secure sessions, fraud prevention, network management, and other features that are needed for the website to operate.
• Preference cookies, which remember choices such as language, region, display settings, or other preferences so that you do not have to enter them again during every visit.
• Performance and analytics cookies, which help us understand how visitors use the website, identify errors, measure page performance, and improve content, navigation, and functionality.
• Security cookies, which help detect unusual activity, protect accounts and services, and support measures designed to prevent misuse, automated attacks, or unauthorised access.
• Advertising or marketing cookies, where used, which may help measure campaigns, limit repeated advertising, or show information that is more relevant to a visitor’s interests. These cookies may be placed by us or by selected third parties.
• Communication cookies, where used, which may support the delivery, measurement, or effectiveness of online communications and promotional content.

Some cookies are essential for a requested service. For example, a website may need a cookie to keep you signed in during a session, remember items or settings, maintain a secure connection, or record that a particular choice has been made. If you block or delete these cookies, parts of the website may not work properly, and some services may not be available.

Where cookies are not strictly necessary, we may ask for your consent before using them, where this is required by applicable law. You can change your choices through the cookie preference tool made available on the website, if applicable. Your choices may apply only to the browser or device used to make them, so you may need to set your preferences again when using another device or clearing browser data.

Information collected and third-party services

Depending on the type of cookie and the way you use the website, information collected may include an internet protocol address, device type, browser type, operating system, approximate location, pages visited, links selected, session dates and times, referring website, preferences, and information about how features perform. We may also collect technical information about errors, loading times, security events, and interactions with website content.

We use this information for purposes such as operating and securing the website, remembering settings, understanding usage trends, improving our services, investigating technical problems, preventing fraud or misuse, and measuring the effectiveness of communications. Cookie information may be combined with other information where this is permitted and reasonably necessary for these purposes.

Some features may be provided by third-party service providers. These providers may use cookies or similar technologies on our behalf or in accordance with their own privacy information. Third parties may include providers of hosting, security, analytics, customer support, payment-related services, communications, advertising, or other website functionality. Their access should be limited to what is reasonably required for the services they provide, subject to applicable arrangements and legal requirements.

Third-party websites, applications, social media services, or advertising platforms may have their own cookies and privacy practices. If you follow a link or interact with content supplied by another organisation, that organisation may collect information directly from you. We do not control the cookie practices of third parties, so you should review their policies before using their services or providing information.

We may receive aggregated or statistical reports from analytics or technology providers. These reports can help us understand overall website activity without being intended to identify individual visitors. We may also use information from cookies to support responsible operation of gambling services, security controls, legal compliance, and the detection of suspicious or prohibited activity.

Your cookie choices

You can manage cookies in several ways. When a cookie notice or preference tool is displayed, you may be able to accept, reject, or adjust categories of cookies that are not essential. You can also change your browser settings to block cookies, delete existing cookies, or notify you before a cookie is stored. The exact steps depend on the browser and device you use.

1. Use the cookie preference controls on the website, where available, to review or change your selections.
2. Open your browser settings and choose the options for privacy, cookies, site data, or tracking protection.
3. Delete stored cookies from your device if you want to remove information saved during previous visits.
4. Use device-level privacy controls, where available, to limit tracking or reset advertising identifiers.
5. Review the privacy and cookie settings of third-party services that you access through the website.

Blocking all cookies may affect your experience. You may be unable to log in, maintain a secure session, use account features, remember preferences, or access parts of the website. Deleting cookies may also remove saved settings and may not prevent all future collection if you visit the website again. Some services may continue to use technical information that is necessary for security or basic operation even when optional cookies are disabled.

Cookie controls do not necessarily control all forms of data collection. For example, browser settings may not remove information already held by a service provider, and opting out of targeted advertising does not mean that you will receive no advertising. It may instead mean that advertising is less tailored to your interests. Where available, you should use the relevant provider’s own privacy or opt-out controls as well as the settings on this website.

If you use a shared device, consider signing out of your account and clearing browsing data after your session. This can help reduce the risk that another person using the device can access account information or view activity stored in the browser.

Retention, privacy and changes to this policy

Cookies may remain on your device for different periods depending on their purpose. We aim to retain cookie-related information only for as long as it is reasonably necessary for the purpose for which it was collected, to support security and service operations, to resolve disputes, to meet legal or regulatory obligations, or for other legitimate business needs. Retention periods may also be determined by third-party providers that place cookies.

Information collected through cookies may be handled, stored, or accessed in Australia or another country where we or our service providers operate. Any handling of personal information will be subject to our Privacy Policy and applicable privacy, data protection, and gambling-related requirements. We take reasonable steps to protect information from misuse, interference, loss, unauthorised access, modification, or disclosure, although no online system can be guaranteed to be completely secure.

Our Privacy Policy provides further information about how personal information is collected, used, disclosed, stored, and managed, as well as how you may contact us about privacy questions or requests. If you believe that your information has been handled in a way that is inconsistent with our policies, please use the contact or support channel made available on the website so that the matter can be reviewed.

We may update this Cookies Policy from time to time to reflect changes to our website, technology, service providers, legal requirements, or cookie practices. When we make a material change, we may provide notice through the website or another appropriate method. The updated policy will apply from the date shown at the time it is published. We encourage you to review this page periodically so that you remain informed about how cookies are used.

By continuing to use the website after any relevant notice or update, you acknowledge the use of cookies in accordance with this policy, subject to any choices or consent controls presented to you. If you do not agree to optional cookies, you can use the available controls or browser settings to manage them. Essential cookies may still be used where they are required to provide secure and functional website services.